Full Time

Executive-Customer Complaints Management/ 4 months ago

Multiple locations

₹20,000 - ₹35,000
Application ends: 2025-06-30
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Eligibility Criteria

  • Should have completed their Qualiflying Degree with minimum Aggregate of 50%
  • Age should be upto 30 years
  • Location: Chennai
  • Experience: 3+ years in Customer Complaints Management
Qualification
  • Any Graduates / Post Graduates.
Selection Procedure
  • Should have excellent communication and presentation skills.
  • Should have good knowledge of Finance & BFSI products.
  • Should be well versed in MS Office.
Job description
  • Handling Customer Complaints.
  • Record and evaluate complaint submissions.
  • Coordinate with internal departments to incorporate vital input into reports.
  • Review and provide feedback on complaint investigation.
  • Ensure to maintian TAT & timely processing of complaints