Dealer Account Manager – Assistant Engineer/ 4 months ago
Pan India
📞 Need Help Applying? KJS Naukri Barta is Here to Assist!
💡 Confused about how to apply for jobs or have other inquiries? Don't worry! 📅 *Phone Support Available: 10 AM to 5 PM, every day.* 📞 Call Us at: 033 6902 8404 👉 Reach out now—we’re here to guide you!
Read MoreAbout Tata Hitachi
Tata Hitachi Construction Machinery Company Private Limited is a leading provider of equipment and services in the Infrastructure and Mining segments. Set up in 1961 as a division of Tata Motors, the company, formerly known as Telco Construction Equipment Company, is now a 60:40 joint venture between two global giants, Hitachi Construction Machinery Company, Japan and Tata Motors.
The company has its corporate office at Bangalore, two manufacturing bases in Dharwad (Karnataka) & Kharagpur (West Bengal), besides the sales and service network around the country.
Our product portfolio encompasses a full range of construction and mining equipment like excavators, backhoe loaders, wheel loaders, compactors, dump trucks, motor graders and reach stackers.
The company is involved in the design, manufacture, sale & service of these products.
Job Description:
The role entails interaction with Dealers teams and Customers, meeting the Organizational objectives through Dealer team(s) by continuous monitoring, identification of gaps, working on improvements. It also involves Monitoring the Scheduled Services and support for Warranty and beyond Warranty machines as per the guidelines.
Job Responsibilities:
- Regular monitoring of quality reporting and field visits through Audits
- Ensure nominations and new trainings to dealer team based on skill gaps.
- Timely monitoring and reporting of MTCC, MTTR, CSI
- Promotion of ASC’s through Dealer
Required Skills:
- Good Communication Skills & Personality
- Technical knowledge of Automobile/CE machines
- Self-starter, ability to work unsupervised
- Must have perseverance and be persuasive.
- Computer knowledge more than basics
- Ability to work in team: engage with customers, dealer teams a hands-on person with a will-do mindset.
